Netflix Not Working On Roku – How To Fix

By Max Anthony •  Updated: 12/02/22 •  5 min read
TV

Netflix Not Working On RokuWith over 200 million customers worldwide, Netflix remains the leading top quality streaming service. It has thousands of television shows and movies to binge watch, including an ever-growing list of original films and series such as Stranger Things, The Witcher, Bridgerton, and many others.

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Roku allows you to stream free and paid media content to your television via the Internet. TV and movie streaming services such as Netflix, Amazon Prime Video, Hulu, and others load onto Roku devices in the same way that apps do on mobile phones. While the majority of the content is pre-recorded, services such as Netflix allow a large amount of content to be seen as just one day after it first airs on television. Furthermore, apps such as Philo and Sling TV allow users to watch content live as it airs.

While it may sound like the latest exercise craze to replace Zumba, the “Roku box” (as some call it) is the simplest way to stream live to your television. Roku is a small square gadget for your television that allows you to watch movies and TV shows via apps (also called channels.) For those looking to purchase a new television, a Roku TV incorporates all of the capabilities of a Roku into a high-quality television.

When Roku first launched in 2008, Netflix was the only streaming platform available. Streaming internet TV has now gained widespread acceptance. Today, there is barely any content available on cable Television that you cannot stream to your TV using a Roku.

You’re dealing with two various online services when you use Netflix on Roku, so there are multiple points of failure. There could be a problem with the Netflix app service, the Roku networking to your TV, or your internet access itself.

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As a result, it is critical to first ensure that these services are operational. Then, check your Wi-Fi network, internet connection, and any problems with the streaming video player itself.

Netflix failures on Roku can manifest themselves in several ways:

Normally, no error code is displayed, and the screen simply freezes on the icon or the blank page. The following suggestions will assist you in troubleshooting and resolving this issue.

Netflix Not Working On Roku

Check Your Netflix Trouble

To deliver the content you love, the Netflix channel on your Roku must connect to its servers, and those servers must be active and running. Maintenance breaks, both scheduled and unscheduled, occur on a regular basis. Whereas the former causes little disruption to services, the latter can cause widespread disruption.

Fortunately, Netflix has a webpage that will inform you whether their service is operational or in maintenance. If the service is down, you’ll see a timeframe on the web page indicating when it will be restored; wait until that time expires before checking back in on the app.

You can also check your internet connection to see if it is working properly.

Update Your Netflix App

Netflix always updates their apps, which implies they solve problems and bugs that may have sneaked up and been reported by users. If the problem with the Netflix platform was caused by a glitch, updating it can resolve it. To upgrade the Netflix broadcaster on your Roku, you must first update the entire Roku.

To do so, follow the steps below:

  1. On your Roku remote, press the Home button.
  2. Navigate to Settings > System.
  3. Choose System Update.
  4. Click Check now to locate and install any Netflix channel updates.

After updating the channel, relaunch it to see if the fix was successful.

Reinstall The Channel

Bringing the channel back to your Roku after you’ve removed it can occasionally help resolve most problems with the channel.

Follow the steps below to accomplish this:

  1. On your Roku remote, press the Home button.
  2. Highlight the Netflix platform on the remote by pressing the right button.
  3. To access the submenu, use the remote’s star (*) button.
  4. Select the Remove channel option.
  5. Press the Home button once more.
  6. Find Netflix under Streaming Channels.
  7. Sign in to your Netflix subscription and install the channel.

Check your account after signing in to see if you were able to resolve the channel issue.

Restart The Roku

If reinstalling the platform does not work, you could indeed try power cycling the Roku to see if that resolves whatever issue is affecting the Netflix app to not function properly.

To relaunch your Roku:

  1. On your Roku remote, press the Home button.
  2. Navigate to Settings > System.
  3. Choose System Restart.
  4. Highlight and click Restart, then confirm the prompt.

When the Roku restarts, release the Netflix channel to see if the restart worked.

Reset The Roku

The last resort option is to manufacturer reset the Roku, which will erase all data on the device.

It will also log you out of all the streaming platforms you use it on your Roku, so remember to add all your streams and sign back in after the reset.

Resetting your Roku:

  1. On your Roku remote, press the Home button.
  2. Navigate to System > Specialized System Settings.
  3. Choose Factory Reset.
  4. To complete the factory reset, follow the instructions that appear.

If your Roku has an external power switch, press and hold it for a few seconds to quickly reset it. Download the Netflix app after the reset to see if the problem persists.

The Xfinity Stream broadcaster has also been acknowledged to malfunction on Rokus, causing it to stop working at random. To repair the channel, simply restart your Roku and check that your broadband connection is functioning properly. Before you begin troubleshooting, ensure that the Roku is able to connect to the internet. It may indicate that it is connected to your Wi-Fi, but it will not have internet connectivity. If you get this error, reboot your router and Roku.

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Max Anthony

Mainly Max Anthony is an athletics tutor & lives in Texas but that's not it. He's is also a music producer, content creator, record producer, writer, and session musician. He has been producing music and engineering at a lower level for over 5 years. His passions include quality music gear and that's what he loves to write about on HifiBeast. ( Shoot him an email now )