Verizon Turned Off LTE Calls On Your Account – What To Do

By Max Anthony •  Updated: 10/23/22 •  6 min read

Verizon Turned Off LTE Calls On Your Account

Verizon Wireless is a wireless service provider in the United States. VZW was formed in 2000 as Verizon Communications. It provides technology, communications, and information services to subscribers. VZW is one of the major telecom companies that provide coverage in all of the United States and its territories.

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This article will discuss why Verizon turns off LTE calls on your account and what you should do to fix it.

Why Does Verizon Turn Off LTE Calls on Your Account?

The good news is they do not. “Turn off LTE calls” is an error message that shows when you’re out of internet range. In most cases, the message shows up when you’re out of coverage or in a dead zone.

In other words, Verizon is not intentionally turning off LTE calls on your account. If you see this message, it means you’re in a dead zone or that your signal strength is too low to make an LTE call.

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How to Fix “Turn Off LTE Calls” on Verizon Wireless

Reset Your Connection

Sometimes the LTE connection will go bad. The simplest way to fix this is to reset your device. If you’re using a computer, make sure you’re using a fresh operating system. You can also try restarting your device by holding down the power button and selecting reboot.

Restore Your Device

If resetting doesn’t work, then try restoring your device to factory settings (where it came from when you first bought it). Go to Settings > Backup & reset > Factory data reset and tap Reset phone > Erase everything.

Then tap Erase everything again to confirm. This will erase all your data and apps, but it should fix the issue if there was one with the LTE connection in particular.

Update Your Device Software

If that doesn’t work, then it’s time to update the software on your phone (if you haven’t already). Open Settings > About phone > Software updates and check for an update (and install it if there is one).

The Verizon Wireless LTE system software has been updated multiple times since its release last year, so check for an update as well as one for any app that might be causing problems with your connection.

Verizon Turned Off LTE Calls On Your Account

Move to a Different Location

Another thing to try is moving to a different location. If you have your phone close to a strong cell signal, then you should be able to get a stronger signal there. You can also move closer to a stronger tower.

Contact Verizon Wireless

If none of the above steps fix the problem, then it’s time to contact Verizon Wireless. If you bought your phone from Verizon, then it’s probably covered under their warranty, so they’ll want to look into it for you (and fix it if they can).

If you bought your phone from another carrier, then call them and see if they have an LTE network for your area that works better than Verizon’s. You can find out where LTE is available in your area at the Verizon Wireless website or by calling them at 1-877-596-7577.

How to Fix Slow Verizon Internet Connection?

Turn Off Any VPN

If you are using a VPN to get better speed, it may be the reason why your internet is so slow. You should turn off any VPN before doing anything else.

Update Your Router Firmware

Updating your router firmware will improve your overall network performance. Most routers come with an option to update the firmware manually, but it’s always best to do it automatically.

If you can’t find the manual for your router, many websites provide instructions on how to update your router without actually having a technical background.

Check Network Configuration on Both Computers

Your internet speed may be slower than usual because of the network configuration of both computers. You should make sure that both computers are connected to the same network and that they are not sharing files or folders across the network drive (NTFS).

It is also recommended that you check out other common issues such as firewall settings and antivirus software to avoid any possible conflict between them when they try to access the same resource at the same time.

Disconnect Unnecessary Device

Sometimes the slow internet speed may be caused by an application or a device that is not needed. You should disconnect unnecessary devices such as USB hubs, Bluetooth devices, modems, printers, and so on.

Change Your Location

Sometimes your location can be the reason why you are experiencing slow internet speed. If you are using a VPN to access geo-restricted content or to access different websites, it can be causing your connection to slow down when you’re connected to the same network as other people.

You should try to connect to a different network so that your connection is not affected by other people’s networks and their data usage.

Optimize Your Antivirus Settings

You should make sure that your antivirus settings are set up properly so they do not interfere with your network performance. Make sure that you have the most recent updates for both Windows and Mac OS X versions of antivirus software installed.

Also, make sure that they are not conflicting with each other when accessing the same resources at the same time. You should also check if there are any settings for antivirus software that allow it to automatically update itself without any interaction from you or permit.


Verizon’s LTE coverage is not all that bad, but it’s not great either. In the New York City area, Verizon has one of the best networks in the city. However, it is much worse in other parts of the country and even in certain cities where they have a good signal.

If you live in a dead zone or you’re in an area where many buildings are blocking the signal, then your connection will be extremely slow.

We have had great luck with Verizon Wireless and their LTE service and we would highly recommend them to people who live outside of major cities and areas where there are many cell towers to pick up.

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Max Anthony

Mainly Max Anthony is an athletics tutor & lives in Texas but that's not it. He's is also a music producer, content creator, record producer, writer, and session musician. He has been producing music and engineering at a lower level for over 5 years. His passions include quality music gear and that's what he loves to write about on HifiBeast. ( Shoot him an email now )

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