T-Mobile is a US-based mobile carrier that offers a variety of plans, from unlimited talk and text to monthly payments. The company has added other value options such as Spotify and Netflix to its service offerings and plans now come with more data per month than before.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
This page will cover how to fix the T-Mobile Internet Slow or why your data speeds are so slow on your T-Mobile cell phone or device when using 4G LTE (4th Generation Long Term Evolution) service on the 4G network.
What Can Affect Slow Internet?
Internet speeds can be affected by several factors. Some of the most common ones include:
Coaxial Cable Problems
Coaxial cable is one of the most common ways to connect your modem to your Internet service provider (ISP). The coaxial cable works by sending signals through a copper wire that is installed on walls or under floors.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
This allows you to use your Internet connection through your modem, but the coaxial cable also comes with its own set of problems.
For example, coaxial cable can become damaged over time and needs to be replaced if it gets too damaged. Also, if the electrical system in your home gets too dirty, you may need to replace the entire system.
If you’re unsure about which parts are being affected by dirt and wear and tear, check with your ISP about replacement options for any parts that need replacing.
Computer Hardware Problems
If you’re having slow Internet speeds on multiple devices at once, this could be an indication that there is a problem with your computer hardware or other devices.
It’s not uncommon for one device in a home to have slower Internet speeds than another device that is connected to the same network. This can be caused by several things, including:
Damaged Hardware
If your hardware is damaged, you’ll want to make sure that you get it repaired as soon as possible.
Software problems
If your computer has a problem with its software, this can also cause slow Internet speeds. If the problem isn’t fixed, this can also cause slow Internet speeds on other devices in the home.
Old hardware
Old computers may not be able to keep up with today’s speed requirements and therefore can result in slower Internet speeds.
For example, if you have an old computer that uses an older version of the Windows operating system (OS), it may not be able to keep up with the speed requirements of today’s OS and therefore may experience slower Internet speeds than newer computers.
What Are My Options?
If you are experiencing slow Internet speeds on multiple devices at once, you may want to consider upgrading your modem and router. This will allow you to connect multiple devices at once without experiencing slow Internet speeds.
If you’re not ready to upgrade your modem and router, it’s still possible to increase your speed by following these steps:
Ensure that the cables used to connect your modem and router are in good condition. If the cables are damaged, this can cause slow Internet speeds on other devices in the home. Connect one device at a time to ensure that the issue is with that device alone.
If you experience slow Internet speeds on multiple devices at once, make sure that all of the devices are connected through a single network cable and that they are all connected directly to the modem or router (and not through an extension cord).
Help with setup and starting issues, blinking error lights & all your repair needs in just minutes
Ask a Repairman Live NowHow to Fix T-Mobile Slow Internet?
Check for the Signal
Before checking the speed of your internet, you need to check whether there is a signal available or not. T-Mobile is giving you up to 6Gbps download speed, but it will depend on the area you are living in.
So, if you are having issues with the internet speed and there is no signal, it means that your phone needs to be closer to the router.
If your phone is in a different location and there is still no signal, then make sure that your modem and/or router are functioning properly.
Delete Caches, Cookies, and History
When you are using the internet, it means that you are using your phone. So, the phone has to make use of data to get that content. So, deleting all the caches and cookies will improve your internet speed.
Reset Network Settings
The reason why your phone is experiencing slow internet is because of the setting of your network settings. So, make sure that you reset all the network settings on your device so that it doesn’t become slow anymore.
You can do this by going to Settings > More > About Device > Reset > Reset Network Settings. You will have to restart your device after this process is done.
Update Software
Some apps cause a lag in your internet speed, especially when they get updated with new features or bug fixes. The best way to fix this issue is by updating these apps so that they don’t cause any issues with the connection speed on your device anymore.
You can do this by going to Apps & Notifications > Updates & Security > Updates and Updates Notifications to update all of them on your phone from time to time so that there are no issues at all with them slowing down the connection speed on your device.
Turn Off VPN
When you are using a VPN, it can be very beneficial to your device. But, it can also cause slow internet speed. So, if you are using a VPN on your device, make sure that you turn it off so that there are no issues with the connection speed on your device.
Check for Antivirus Software
The antivirus software installed on your phone may be slowing down the internet speed of your device as well. So, you need to uninstall this software from your phone so that there are no issues with the connection speed on your device anymore.
You can do this by going to Settings > Security > App and Device Management > Show System Apps > and then tap and tap Uninstall from the list of apps. You will have to restart your phone after this process is done.
Move the Device Closer to the Router
Sometimes, the reason why your phone is experiencing slow internet speed is because of the location of your router. So, make sure that you move your router to a different location so that there are no issues with the connection speed on your device anymore.
Max Anthony
Mainly Max Anthony is an athletics tutor & lives in Texas but that's not it. He's is also a music producer, content creator, record producer, writer, and session musician. He has been producing music and engineering at a lower level for over 5 years. His passions include quality music gear and that's what he loves to write about on HifiBeast. ( Shoot him an email now )Help with setup and starting issues, blinking error lights & all your repair needs in just minutes
Ask a Repairman Live Now